While many people try out new video calling options, several complain of WhatsApp video calls not working on iPhone or Android. To help you with this, I’ve added a guide below of how to make different types of calls on WhatsApp. Way 6: Repair iOS to Fix WhatsApp Video Call Not Working First and foremost, download and install ReiBoot on your computer. Launch the ‘Settings’ app from the home screen of your iPhone. Find out the answers to top #WhatsApp calling questions. Force quitting WhatsApp might solve WhatsApp video call not working on iPhone issue. by Sophie Green   Updated on 2020-08-24 / Update for  WhatsApp Tips. There, select the Permission menu and enable permissions for Camera and Microphone. WhatsApp Messenger: More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. Try loading a webpage to make sure. If you use an iPhone X or iPhone 11, then press and hold a volume button and the side button. Android users can navigate to Settings > Battery > Battery Saver and switch off the option. Video calls require a stable network connection to work smoothly. Restart iPhone/Android. The big question is, can the WhatsApp connecting problem be fixed? Find the contact you want to video call, then tap Video Call . All Rights Reserved. Okay why my Whatsapp isn't working. When I receive a whatsapp video call my camera shows a black screen. Check out 3 ways to fix it in this guide. 1: Can't Connect to WhatsApp This is probably the most common problem for WhatsApp user. Navigate to App Store or the Google Play Store and update the WhatsApp app to the latest version. Let’s end today’s topic here, shall we? 7. The WhatsApp video call problem could occur if you haven’t allowed the necessary permissions for the WhatsApp application. 5.Here it shows No problem at WhatsApp. How to make a video call - Video calling lets you video call your contacts using WhatsApp. WhatsApp Won’t Install. Then reopen WhatsApp and download video again. WhatsApp is a great app text and VoIP calls. Use Strong Internet Connection. Then turn on Background App Refresh to allow WhatsApp to use data in the background. Your phone's date and time are set correctly. s y i l chill @kiiwigloss. Learn what Wi-Fi calling is, how it works, how to enable it on your #iPhone or any other #iOS device, what is costs, and why you need it in the first place. Here are 11 best ways to fix the #WhatsApp backup stuck issue on #Android and iPhone. WhatsApp frequently updates its app on iOS and Android. WhatsApp also offers Low Data usage mode from its app settings. Last updated on 17 May, 2020 Video calls require a stable internet connection with a fine network speed. Hi, I cannot open PDF files on my phone WhatsApp. Follow the steps below to instantly restart any iPhone. Next up: This may occur due to an old and outdated WhatsApp on your iPhone. That could be the reason why audio and video might not be working as expected. May 10, 2020 1:38 PM. in accordance with our, Join the discussion and share your voice here, Fix No WhatsApp Notification on Galaxy Wattch, Recover WhatsApp Deleted Messages on Samsung without Computer, Fix WhatsApp Notification Sound Not Working Samsung, Differences between WhatsApp Business and WhatsApp, Transfer WhatsApp Business from Android to iPhone, Make Sure You Are Make Video Call Correctly, If WhatsApp Video Call Not Working iPhone? The Most Common WhatsApp Problems and Their Solutions. Hi. Note that you can select up to 7 people . The video call problems might occur due to an old WhatsApp build on your phone. Two of the most important permissions crucial for WhatsApp video calls are microphone access and camera access. You can open the device Settings app and go to Apps and Notifications > See All Apps > and Navigate to WhatsApp. A damaged iOS can result in WhatsApp video call not working. Whatsapp is now an essential part of daily life for customers using their data allowance to send messages, pictures, video, phone calls and audio messages all directly through the app. 1. Note: If it will show there is a problem then you need to wait until the WhatsApp is back again i.e. Spread the word. Tenorshare 4MeKey: Remove iCloud activation lock without password/Apple ID. Perhaps a simple system or software glitch could be an explanation to the video call not working on iPhone issue. May 10, 2020 1:55 PM. Press ‘Repair Now’ to begin the repair process which may take some time. 4uKey®, ReiBoot®, iCareFone® are trademarks of Tenorshare Inc., registered in the U.S. iPod®, iPhone®, iPad®, iTunes® and Mac® are trademarks of Apple Inc., registered in the U.S. and other countries. 4.Below page will open up which will show if there is any problem with your WhatsApp or not. Moreover, an error in network settings may also be a justified explanation. Use Strong Network Connection. Fix Common WhatsApp Problems on Android Devices WhatsApp Messenger - a universal communication app, is one of the most popular messaging apps offered for mobile device, with over 10 percent of human beings actively using it every month. If you have the latest updated WhatsApp version, You can make a group video call on WhatsApp with up to … However, I’ve compiled a few of the most frequently reported reasons by individuals facing this problem. Either press the ‘Voice Call’ or the ‘Video Call’ option to begin the group call. Alternatively, open WhatsApp, then tap the Calls tab > New Call . Check your phone's Settings and allow the necessary permissions to the app. If you suspect this to be your case, then try Tenorshare ReiBoot to repair your iPhone’s iOS and fix any system glitches. Go to Storage & cache and then clear the cache. You can update WhatsApp just like any other app. Speedify Helps You Fix WhatsApp Connection Problems Speedify fast bonding VPN changes the way your phone handles data transmission, not only to solve a WhatsApp connection problem, but for all other apps using the Internet. The video call problems might occur due to... 2. Read the post below to find the top tips and tricks for WhatsApp on iPhone. Actually, the WhatsApp issues that users often meet are similar. There are several reasons for WhatsApp video call problem in Android or iPhone such as slow internet speed, poor network signal strength, system update or app updates, and more. Next, you must download the firmware package for the iOS repair. Honestly, there can be various explanations for WhatsApp video call not working on iPhone. A great plus is that we avoid costly mobile phone roaming charges while contacting friends and family abroad. Top 11 Ways to Fix What­sApp Video Call Not Work­ing on iPhone and Android 1. 2.Scroll down and look for WhatsApp icon. Fix Whatsapp Can’t send this Video.Choose a different Video and try again 10 . To disable the low data mode on the iPhone, open the Settings app > Cellular > Cellular Data Options and disable Low Data Mode from the following menu. Below is a list of 6 of the most effective ways that are sure to solve this problem. Copyright © 2007-2021 Tenorshare Co., Ltd. All Rights Reserved. Once the contact shows up, press the ‘Voice Call’ option shown in front of the contact. Spread the word. Solution 2: Use the third-party app to download WhatsApp videos. Is your #WhatsApp #backup getting stuck during the process? One common problem people are facing is that WhatsApp won’t install on their device. So without further ado, let’s start with the basic ones and move on to bit obscure problems with WhatsApp. Wait for a few seconds and let the iPhone turn on. So, make sure that your phone is connected to a stronger network and your phone shows enough bars for cellular network strength. For starters, WhatsApp app requires permissions to microphone and camera to make video calls work properly. If you’re experiencing issues downloading or sending photos, videos, or voice messages, check the following: Your phone has an active internet connection with a strong signal. With the same operation, you can also convert any video to other WhatsApp supported video … Here we have summarized them into five categories. Step 1: Open the Settings app on the iPhone. Does your #WhatsApp occasionally crash on your #Android device with an 'Unfortunately #WhatsApp has stopped' error message displayed? Only problem is with PDF files. Click here to see our whatsapp articles page, Top 11 Ways to Fix WhatsApp Backup Stuck on iPhone and Android, 9 Best Fixes for WhatsApp Notifications Not Working on iPhone and Android, 9 Best Ways to Fix WhatsApp Calls Not Ringing When Phone is Locked, Top 21 Ways to Fix WhatsApp Calls Not Working, Top 3 Ways to Fix Unfortunately WhatsApp Has Stopped Error on Android, Top 21 Things About WhatsApp Calls You Might Want to Know, Top 7 Ways to Fix WhatsApp Call Not Ringing When iPhone Is Locked, What Is Wi-Fi Calling and How to Enable It on iPhone, Top 8 Fixes for Samsung Notes App Not Working, Top 9 Fixes for Google Play Store Doesn't Auto-Update Apps. If you have enabled the low data mode on your phone then it might prevent WhatsApp from fetching details like incoming video call or make a video call correctly. This entry was posted in Android Tips How to and tagged Errors Fix how to Whatsapp on April 26, ... Spot on with this! It later blamed that problem on a server issue that had a knock-on effect on Instagram and WhatsApp, as well as Facebook, since the three use shared infrastructure. All rights reserved. I followed the instructions & it fixed the problem, but I’d love to know why WhatsApp … Is there a problem with whatsapp? By continuing to use this site you agree to our use of cookies He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms. If so, then you’re in the perfect place because our topic is how to solve such an issue. However, the rise of video calling frenzy has put the WhatsApp users in a tizzy. Now that you’re using the correct method to make WhatsApp calls but still, WhatsApp video call is not working on iPhone, then you need to find a suitable solution to fix this issue. © 2021 Guiding Tech. The WhatsApp Beta channel users on Android and iOS should update the respective WhatsApp builds to the latest versions, which carry several bug fixes and performance improvements. WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. If not, then take a backup of your current WhatsApp data and try reinstalling the app. On Android, there are two ways to open the permission manager. Open whatsapp for work only that reasons why i'm never have any someone special. You might have denied those permissions while setting up the app for the first time. This post will outline the solutions you can do about the WhatsApp microphone not working during video calls, as reported by some users. Press the ‘New Call’ option from the top right corner of the page. In this post, we have tried to cover every possibility that leads to WhatsApp video calls failure with solutions. Open Mobile data & Wi-Fi menu, and enable Background data option. Are you facing the problem of WhatsApp video call not working on iPhone? Among the latest reports, WhatsApp Payments (India) will debut in coming month or two. It says, "The download was … On iPhone, open Settings and go to WhatsApp. If you have figured out another solution, share it with us in the comments below. For those who own a dual-band router, you should check if your phone supports the 5GHz Wi-Fi band. Parth previously worked at EOTO.tech covering tech news. However, before we fix the WhatsApp not connecting on the … Are your incoming WhatsApp calls not ringing when your phone is locked? Thanks for reading! Connect your iPhone to the computer with a USB cable. Turn on all permissions shown under ‘Allow WhatsApp To Access’. Also, they consume more data than WhatsApp voice calls. You can skip this solution if you haven't enabled Screen Time on your iPhone. Check WhatsApp Status. First and foremost, download and install ReiBoot on your computer. And that's one of the things to check out. If you suddenly find yourself not receiving messages, photos or videos via the messaging app, it probably means that your smartphone is not connected to the internet; your internet provider may have any service disruption or your phone's receiver is a bit wonky. From this guide, I hope you got a complete insight into the WhatsApp video call issue and its main causes. Let's check them out. Here are 9 best fixes for #WhatsApp Notifications on iPhone and Android. Consider all methods however, I’d personally recommend you to give Tenorshare ReiBoot a try as it is the most safest and reliable iOS repairing tool. To meet the growing demand, the Facebook-owned company recently bumped member limit from four (4) to eight (8) for group video/voice calls. Tap Video Call . As noted earlier, WhatsApp requires microphone and camera permissions to make video calls successfully. Also, get to know tips for WhatsApp calls. If you have Screen Time enabled and activated Content & Privacy Restrictions, then you should check if you've allowed WhatsApp app to access the Microphone. Video calls require a stable network connection to work smoothly. Can’t download or send media files. Data saver mode on iPhone or Android could be hindering WhatsApp to function normally. Are #WhatsApp #notifications not working or getting delayed on your phone? Such a problem can be due to a pretty minor issue with … WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world. Whatsapp doesn't accept all the videos. One quick way to do so is to long-press on the App... 2. Enter it and press ‘Reset Network Settings’ again to confirm. I’ll show you the correct way of making various WhatsApp calls to ensure that you’re doing it the right way and eventually, I’ll provide simple tips and tricks that are sure to fix the WhatsApp video call problem. And if it does, connect the phone to your Wi-Fi network's 5GHz band. However, there are several reasons why video calls would fail randomly. Press ‘Done’ after completion of the repair. I can open images, audio or vidro files on whatsapp no problem. Follow the steps below to allow these permissions. Can someone help. the problem is solved. Open WhatsApp and navigate to App Settings > Data and Storage Usage and turn off the Low Data Usage option. If you have iPhone SE, 8, 7 or 6, then press and hold the side button. On many occasions, it is possible that you might be running a bugged or an outdated version of WhatsApp on your iPhone. MP4 is the recommended video format for WhatsApp, so let me take MP4 as an example. WhatsApp started as an instant messaging app and included features such as voice calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more, over time. Do you have questions regarding #WhatsApp #video and voice calls? If you have enabled that option, then consider disabling it from the Setting menu. I just bought One plus 8t and currently facing these 2 problems. Follow the steps below to force close an application on iPhone. Have you tried to turn it on and off again? You can restart your Android device or iPhone and check if the WhatsApp video calling is working or not. Normally, the Content & Privacy Restrictions are turned off by default. However, it does not affect our editorial integrity. After your device is identified, press ‘Repair Operating System’. We will be helping you figure out the solution to the WhatsApp connection problem. If this grabs your interest, then stick around till the end of the article to hopefully, solve your issue. Disable the option for a smooth WhatsApp video calling experience. Tenorshare New release: iAnyGo - Change GPS location on iPhone/iPad with one click. But sometimes when you’re on a WhatsApp call, it suddenly says “Call on Hold” and doesn’t work anymore. For Android phones, go to Settings > Network & Internet > Data Saver and turn off the option. Once searched, open WhatsApp from the app store. A yellow text on a darker background should appear on the bottom left part of the window, also the file should be downloaded in the download directory. Below are the best video formats for Whatsapp, together with the allowed file size. The main reasons that may cause this kind of problem are: - The version of your phone system does not support the WhatsApp If your date is incorrect, you won't be able to connect to the WhatsApp servers to download your media. If none of the above methods were able to solve your problem, then this last method will certainly fix it! You just need to click MP4 icon under the Video tab on the format-selection interface. To solve this, follow the steps below. Here we use the third-party tool to read and extract WhatsApp message from iPhone directly. Otherwise, press ‘Delete’ and download it again. Support iOS 14. Use the search bar to find your desired contact. Slide left and right to navigate to WhatsApp. Updated on 2020-08-24 / Update for  WhatsApp Tips. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS. Battery saver mode is intended to prevent apps from running in the background to save some battery juice. Are you unable to make voice or video calls on #WhatsApp? WhatsApp frequently updates its app on iOS and Android. Alternatively, you can long-press on the WhatsApp app icon and select the info option from the context menu that rolls out. Update WhatsApp. Slide from the bottom of your iPhone to the top and stop midway. The founders of WhatsApp, Jan Koum and Brian Acton, were both rejected by Facebook and Twitter in interviews. To clear cache, long-press on the WhatsApp app icon and open App info. The content remains unbiased and authentic. Slide this towards the right to power off your iPhone. This site uses cookies. Installation issues. Launch ReiBoot. WhatsApp text messages work fine even in poor connections. Next go to Permissions and make sure all the required permissions are given. May 10, 2020 3:51 PM. Before discussing the solutions, let’s also briefly understand the most common causes of such an issue. That would've easily led people make more WhatsApp video calls with their friends, family, and others. Whatsapp video format: H264 or MPEG4 video codec and AAC or AC3 audio codec. I can see the other person but they cannot see me unless I click the back camera and reclick the … Copyright © 2021 Tenorshare Co.,Ltd. Given this volume of use, it's clear it gets a lot of things right, but today we will be concentrating on what it gets wrong. After your device is identified, press ‘Repair Operating System’. However, for … Luckily, the answer to this question is yes. Perhaps your problem might be caused by a system error. WhatsApp Video/Voice Call No Sound - Solved Make Sure Network Condition is Good. From the following menu, flick the switch next to Mobile Data to enable it. Make a video call Open the individual chat with the contact you want to video call. How to Fix the WhatsApp Images/Videos/Web Loading Problems (iOS 14 Included) by Jenefey Aaron Updated on 2020-10-23 / Update for WhatsApp Tips WhatsApp is a great tool to stay in touch with your friends and family as the app lets you send and receive messages for free on various of … Here's a guide to fix #WhatsApp Call notifications woes, especially when your iPhone is locked. Check out nine (9) probable solutions to the issue in this detailed #troubleshooting guide. Select the ‘New Call’ option from the icon in the top right corner of the page. While the app is quite simple to use, it's the deeper settings and permissions that might prevent you from enjoying a video calling session. Now, select ‘Fix Now’. If you’re unsure of the cause of your issue, then definitely give this a try to rule out the possibility, if not solve the problem. Open a media (picture, video) on a whatsapp conversation; Click the arrow down symbol on the top bar of whatsapp interface to download the media; Expected behavior. First of all, you must ensure that you’re making WhatsApp calls properly. That will directly take you to the app info menu. After the contact shows up, press the ‘Video Call’ option to initiate the WhatsApp video call. Many of us have complained about WhatsApp photos and videos filling up device storage, thanks to the tons of WhatsApp groups we automatically get sucked into. A slow network could result in WhatsApp video call not connecting. 3.Click on WhatsApp icon. Again press and hold the top or side button (depending on what iPhone you use) until you see the Apple logo on your screen. If you see ‘Update’, then you need to update the application. Though, WhatsApp relies on third-party apps to open them. Update, July 14, 2020 (04:37 PM ET): WhatsApp appears to be down for many around the world.This is likely a temporary problem, but check out our … That'll open 'Allow WhatsApp to the Access' window. Android users can perform a long-press on the WhatsApp app icon and open App info menu. Find out how to fix WhatsApp calling not working on Android and iPhone. iPhone users can go to Settings > Battery and turn off Low Power Mode from the menu. You’ll notice a slider appear on your screen. We can easily exchange videos and other media files on WhatsApp. This is actually really simple. But I can open PDF files on my email in the phone, problem only with WhatsApp. Clearing cache for WhatsApp won’t mess with any personal data; it will only delete temporary files. Make sure the options for Microphone and Camera are enabled. At times, this is just a minor defect and can be easily solved by a simple iPhone restart. [Effective Ways]How to Fix WhatsApp Video Call Not Working. Tenorshare's software is not developed by or affiliated with Apple Inc. Open the device Settings app, scroll down till you see WhatsApp, and open it. Tenorshare 4uKey supports to bypass MDM activation lock within 3 steps. You’ll be asked to enter your passcode. We also discussed the 6 most reliable ways to solve this problem. This might be caused by a phone system or application glitch. Follow the steps below to solve your problem with ease. Step 2: Navigate to Screen Time > Content & Privacy Restrictions and make sure that the installed apps have permission to access the microphone. You can now restart your iPhone and any iOS error will be fixed. The above article may contain affiliate links which help support Guiding Tech. Low power mode may be activated on your iPhone preventing WhatsApp from running in the background. Try 6 Effective Ways, How to Fix Your Phone Data Is Inaccurate WhatsApp, [Full Guide] Everything You Should Know about WhatsApp Business, Now, Fix WhatsApp Message Error with Proven Ways.